We're seeking to recruit an Administrative Officer to join our Banking Operations Unit.
If you're interested in joining our team and satisfy the requirements outlined hereunder, then we're interested in you.
Who we are
We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 250 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of twelve retail branches spread across the Maltese Islands.
We're a team of inspired people who believe that opportunities start with a conversation.
Duties and responsibilities
You will be responsible for:
- providing specialist support to internal departments and branches, mainly related to Card Services, Internet Banking, ATMs, and other digital banking channels or services being handled by the Office;
- assisting in the project implementations and testing of new and existing features of the Bank's digital banking channels and services;
- handling operational admin tasks related to the operations of the digital channels that fall within the responsibility of ECU;
- being familiar and staying updated with Card and Payments Industry standards;
- dealing with international suppliers, following up on incidents and escalating incidents with suppliers in a timely manner
- working on chargebacks and process claims; and
- assisting the manager with ad-hoc reports and other tasks that may be required.
Competencies and experience
The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.
You must:
- adopt a meticulous and methodological approach to work;
- be able to work on own initiative;
- be solutions driven;
- be resilient;
- have knowledge of banking and fundamentals;
- be proficient with MS Office applications;
- have some IT background with experience in testing will be considered an asset;
- have knowledge of the card business & digital banking will be preferred; and
- hold a diploma or certificate in business administration or equivalent, or study towards one.
How to apply
If you want to be part of our team, we invite you to send us a detailed CV highlighting your achievements. Applications should reach us only by email on vacancies@bnf.bank.
