Front Office and Administrative Officer

We're seeking to recruit a Front Office and Administrative Officer to join our Human Resources, Property & Administration Department.

If you're interested in joining our team and satisfy the requirements outlined hereunder, then we're interested in you. 

Who we are

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 220 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of twelve retail branches spread across the Maltese Islands.

We're a team of inspired people who believe that opportunities start with a conversation.

Duties and responsibilities

 You will be responsible for:

  • managing the front office and ensuring the smooth running of the day to day activities including the administration of incoming and outgoing mail;
  • greeting clients and assisting with their queries; and
  • providing administrative assistance to the department. 

Competencies and experience

The potential candidate should have a positive attitude, be well-organised, with a disposition to learn. The selected candidate has to be meticulous with a team-oriented approach to work.   

You must:

  • ideally have previous experience in a similar role;
  • be flexible and willing to learn;
  • have the ability to think logically and prioritise tasks;
  • have the ability to communicate effectively and clearly;
  • possess excellent listening skills and have the ability to interact confidently with customers;
  • demonstrate good knowledge of MSOffice applications;
  • be a team player; and
  • demonstrate good problem-solving skills.

How to apply

If you want to be part of our team, we invite you to send us a detailed CV highlighting your achievements. Applications should reach us only by email on

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The business of banking in terms of the Banking Act 1994.