We're seeking to recruit an Assistant Branch Manager to join our Retail Banking Unit.
If you're interested in joining our team and satisfy the requirements outlined hereunder, then we're interested in you.
Who we are
We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 220 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of twelve retail branches spread across the Maltese Islands.
We're a team of inspired people who believe that opportunities start with a conversation.
Duties and responsibilities
You will be responsible for:
- assisting the Senior/Branch Manager in the overall management of the branch in a professional and efficient manner;
- providing excellent customer service as per Bank's overall standard;
- achieving and exceeding set targets by proactively planning and organising business related initiatives and activities to attain performance objectives and to increase business volume and profitability;
- managing a portfolio of customers whilst pursuing opportunities for growth from current and prospective clients;
- contributing to the development of team members to their full potential through training, mentoring and support;
- ensuring operational soundness, strict adherence to compliance regulations and established rules and procedures; and
- constantly liaising with Senior/Branch Manager in solving complex problems and to plan and organise his/her own activities and of the employees under his/her supervision.
Competencies and experience
The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.
You must:
- demonstrate excellent people management skills;
- have knowledge of banking Accounting and fundamentals;
- be proficient with MS Office applications;
- provide excellent customer service levels;
- demonstrate excellent written and verbal communication skills in both English and Maltese, with the ability to communicate effectively using a high level of business English;
- be solutions driven;
- ideally have 2 years' experience as a commercial supervisor or minimum of 5 years banking, ideally having experience at 2 or more branches; and
- ideally have a degree either in Banking and Finance, Business Management, Economics or in a related field.
How to apply
If you want to be part of our team, we invite you to send us a detailed CV highlighting your achievements. Applications should reach us only by email on vacancies@bnf.bank.
