Infrastructure Engineer
Introduction
We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 270 employees, the bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of thirteen retail branches spread across the Maltese Islands.
We are a team of inspired people who believe that opportunities start with a conversation.
Duties & Responsibilities
You will be responsible for:
- assisting with the management of the Bank's IT infrastructure, including hardware, software systems, virtualised environments, back-up solutions, end-user devices and cloud solutions;
- supporting in ensuring the highest level of systems and infrastructure availability by maintaining monitoring systems;
- performing installations, upgrades, configuration, maintenance, troubleshooting and resource optimization of the Bank's IT infrastructure;
- recognising and resolving issues impacting the Bank's IT operation, providing 2nd level support, whilst assisting with 1st-level incidents;
- liaising and escalating issues with third-party service providers;
- assisting with the Bank's Business Continuity and Disaster Recovery plans for the Bank's infrastructure;
- complying with IT operations best practices; and
- maintaining updated documentationrelated to the Bank's infrastructure.
Competencies & Experience
You will be responsible for:
- be hard working, responsible with an organised approach to work;
- possess a bachelor's degree in IT or equivalent;
- have at least have 3 years of experience in IT infrastructure engineering or administration;
- have strong knowledge and skills in Windows Servers and Active Directory;
- have experience with cloud services with preference to the Azure Cloud;
- be experienced with Microsoft 365 Services;
- have experience in SQL Databases with preference to Microsoft SQL Server;
- have a good knowledge in Identity management AD and Entra ID;
- have a sound knowledge of VMware;
- be experienced with backups and replication with Veeam;
- have experience with network administration with particular focus to Cisco equipment;
- have a basic understanding and experience in Linux will be considered an asset;
- have a strong customer focus, and knowledge of IT Service Management standards and procedures;
- possess excellent troubleshooting and problem-solving skills;
- be an excellent team player with an analytical approach to work; and
- possess professional certifications. Specialisation in any of the abovetechnologies will be considered an asset.
What we Offer
- Ongoing personal development;
- Preferential interest rates on home loans, personal loans and home value loans;
- Comprehensive support for academic advancement through fully subsidized staff study loans;
- Private clinic health insurance coverage, extendable to dependants;
- Life insurance and personal accident cover;
- Free ophthalmic examinations;
- Private counselling sessions in collaboration with Richmond Foundation;
- Additional half-day leave for birthday celebrations;
- Annual performance appraisals and salary reviews;
- €250 annual wellness allowance;
- Complimentary mammogram screenings for female employees aged over 40 and PSA screenings for male employees aged over 40;
- Flexible work arrangements (role permitting); and
- Various corporate discounts.
BNF Bank plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.