IT Infrastructure Manager

The Bank is seeking to recruit an IT Infrastructure Manager to join its Information Technology Unit team.  

If you're interested in joining the Bank’s team and satisfy the requirements outlined hereunder, then we are interested in you.

Who we are

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of over 220 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of twelve retail branches spread across the Maltese Islands. 

We are a team of inspired people who believe that opportunities start with a conversation.

Duties and Responsibilities

You will be responsible to: 

  • manage and support the organisation's WLAN and LANs, as well as, other communication links such as MPLS links and site-to-site connections;
  • manage and support our local datacentres, both Production and DR, as well as administer other cloud-based environments. This comprises all the datacentre hardware including; routers, switches, servers and other hardware appliances; including telecommunications hardware, which provide critical services to the core business of the organisation;
  • manage and support the organisation's data\server backup and replication strategies, as well as, support the IT team on the BCP strategy in the infrastructure area;
  • manage and support the Bank's telecommunications infrastructure and liaise with external providers to escalate support issues;
  • support remotely IT infrastructure related issues, both locally and internationally, through our support ticketing system, by providing 2nd and 3rd level technical support and thus strengthening the IT support team. Such includes liaising with external suppliers on escalated issues, which cannot be resolved internally;
  • manage vendor relations in the infrastructure area to validate that SLAs are met and adhered to;
  • perform regular on-site visits of the organisation's datacentres, reporting any critical issues; and
  • create and maintain comprehensive IT infrastructure documentation.

Competencies and experience

The potential candidate should be reliable and trustworthy, be well-organised with a disposition to learn and have a team-oriented approach.

You must:

  • as a minimum, hold an IT degree, specialising in IT Infrastructure\Engineering with a combination of Networking and\or other certifications in the field of IT Infrastructure or Networking (CCNA\CCNP) or other Microsoft certifications (MCSA\MCSE);
  • have a minimum of 5 years working experience in the IT Infrastructure\IT Security field, with a minimum of 1-year experience as a team leader with strong IT Infrastructure systems implementation and maintenance skills (hardware and software installation skills, server rack mounting, maintenance and troubleshooting of IT hardware and systems software in an IT Operations environment);
  • have strong analytical and excellent verbal and written communication skills;
  • have a strong command of the English language;
  • be a great team-player, with a problem-solving aptitude, the ability to work independently and conclude projects within established timeframes and budget; and
  • be able to support the team on infrastructure related issues outside of normal office hours when requested.

Technical Skills

You must:

  • have practical knowledge of systems and network administration, including Wireless Networks/Network Cisco Switches/Firewalls (Cisco ASA) and Cisco Routers, including and not limited to configuration, implementation and first line support;
  • have practical and strong knowledge of Microsoft Server technology and Windows desktop environments. Other non-Windows environments, such as Red Hat Linux and other variants of this OS will be considered an asset; 
  • have practical knowledge of Microsoft Active Directory, SCCM, Microsoft SQL Server, Microsoft Exchange Server, DHCP, DNS and IIS;
  • have practical knowledge of Microsoft Azure environments, particularly Microsoft Office 365 and suite of products, including and not limited to MS Exchange Online, Microsoft Teams and possibly Microsoft Sharepoint;
  • have practical knowledge on Symantec End-Point Protection;
  • have practical knowledge of virtualisation solutions (VMWare ESX), Veeam Backup and Replication and Symantec Backup Exec;
  • have practical knowledge of scripting languages, particularly Windows PowerShell;
  • have excellent understanding of VPN technologies, TCP/IP and IPSEC; and
  • have excellent IP network troubleshooting skills.

How to apply

If you want to be part of our team, we invite you to send us a detailed CV highlighting your achievements. Applications should reach the Bank only by email on vacancies@bnf.bank.


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