Relationship Officer

We're seeking to recruit a Relationship Officer to join our International Banking Unit.

If you're interested in joining our team and satisfy the requirements outlined hereunder, then we're interested in you. 

Who we are

We're a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 220 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of twelve retail branches spread across the Maltese Islands.

We're a team of inspired people who believe that opportunities start with a conversation.

Duties and responsibilities

You will be responsible for:

  • assisting the Manager in managing a portfolio of existing International Business customers, and ad hoc reqeusts and/or demands;
  • reviewing relationships from a due diligence and AML perspective, by performing a Customer Risk Assessment, and recommend retention or otherwise in line with Bank's appetite;
  • meeting ongoing related requests from other Units / Departments, in particular FCC and Payments Screening;
  • analysing inward and outward payment requests and seeking supporting documentary evidence as necessary;
  • conducting ongoing transaction monitoring to ensure compliance with AML and CFT regulations;
  • raising Suspicious Transaction Reports and Suspicious Activity Reports as and when necessary;
  • assisting in meetings with existing and prospective customers.  Understandably, the majority of these meetings are held remotely; and
  • Processing onboarding requests in line with the Bank's appetite and directions from time to time.

Competencies and experience

The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach.

You must:

  • ideally, have a Diploma in Business Studies or equivalent;
  • have knowledge of banking fundamentals;
  • have well-developed written and verbal communication skills;
  • have the ability to multi-task;
  • have the ability to meet deadlines;
  • have the ability to listen actively;
  • have the ability to work on own initiative;
  • have a positive solutions-oriented attitude and problem-solving skills;
  • work well under pressure; and
  • have sound knowledge of MS Office suite.

How to apply

If you want to be part of our team, we invite you to send us a detailed CV highlighting your achievements. Applications should reach us only by email on

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