What is Internet Banking Fraud?

‍

• Suspicious Correspondence 
  You may be contacted by email, text or telephone by someone pretending to represent your service provider company.  They will seem legitimate and firm, advising you to make future payments into a new account, along with the bank details. The funds you transfer to the new account are withdrawn and you cannot recover them, and your true beneficiary is left unpaid. 
  ‍

• Bill Payments Facility 
  Available via BNF Internet Banking. Always use this facility for secure payments to the most common beneficiaries that are provided on a list of companies verified by the Bank. 
  ‍

• Verify Any Changes 
  Verify and confirm any changes that are suggested to you directly with the company in question. Do not use the contact information in the email, text or call you have received. Look up an official contact number or email and use this to ensure you are speaking to a true representative. 
  ‍

• Look Out for Mistakes 
  Such as any variations, errors, typos and out-of-place text and graphics that suggest falsified communication.