The Bank is seeking to recruit an Analyst to join its Middle Office team.  

If you're interested in joining the Bank’s team and satisfy the requirements outlined hereunder, then we are interested in you.

Who we are      

We are a leading financial institution, a key player in the Maltese market and part of a highly diversified multi-national group of companies. Employing a team of 220 employees, the Bank offers a full range of lending and savings solutions to both personal and business customers. We strive to offer a highly personalised service through our network of twelve retail branches spread across the Maltese Islands.

We are a team of inspired people who believe that opportunities start with a conversation.

Duties and responsibilities

The Analyst - Middle Office will be responsible for conducting detailed Customer Due Diligence (CDD) reviews and Customer Risk Assessments (CRA). The Analyst will collect documentation and information required for the completion of the CDD profile throughout the entirety of the customer lifecycle, including onboarding, CDD trigger events and reviews. 

You will be responsible to: 

  • perform periodic CDD and CRA reviews that include an analysis of the customer's profile and related documentation;
  • manage existing client CDD and CRA processes to defined SLAs, ensuring any risks to the timescales are escalated to the Head of Unit;
  • liaise with the client to gather detailed client information and the required supporting documentation to complete the CDD profile and CRA reviews;   
  • analyse client transaction in line with CRA and CDD requirements;
  • ensure that any data input is dealt with in a timely manner and in the correct and consistent format;
  • contribute to the development of the CDD and CRA plans of the Bank, whilst identifying the regulatory obligations prior to the review and ranking by materiality;
  • develop reports and discuss findings with Head of Unit, assist in oversight initiatives while assessing effectiveness on an ongoing basis;
  • conduct on-site and off-site client reviews, keeping record thereof;
  • participate in regular meetings and investigate areas as necessary, including performing random checks with respective relationship managers;
  • apply all relevant policies, procedures and processes relating to all areas of AML, CDD and CRA;
  • maintain the highest standard of excellence in customer service and answer client queries as and when they arise;  
  • liaise with colleagues and clients to ensure that the Bank's obligations are met;
  • ensure instructions related to Sanctions Screening, KYC and PEP's are fully adhered to in line with regulatory requirements and the Bank's policies and guidelines;
  • review any past or pending Regulatory inquiries related to customer account and determine if relevant to enhanced due diligence review;
  • review cashiering and trading activity, including deposits, withdrawals and third-party payments, to identify suspicious activity;
  • analyse and verify source of funds/wealth information through online searches or other documentation;
  • support other Unit members and deputise for the Head of Unit when necessary; and
  • act as a point of escalation and escalate to the Head of Unit where necessary.

Competencies and experience

The potential candidate should be reliable and trustworthy, well-organised with a disposition to learn and have a team-oriented approach. The candidate should also demonstrate excellent written and verbal communication skills in both English and Maltese, with the ability to communicate effectively using a high level of business English.

You must have:

  • internal and external stakeholder management experience;
  • excellent verbal, formal written communication and social skills;
  • project management skills and be objective oriented;
  • strong Data Analytics and Data Management;
  • excellent planning, organisation and time management abilities;
  • the ability to be flexible, manage priorities whilst remaining calm under pressure;   
  • a positive 'can do' attitude and an ability to take ownership of tasks through to completion;
  • drive and resilience;
  • the ability to work collaboratively and independently when required;
  • the ability to have difficult conversations;
  • conflict management skills; and
  • attention to detail.

Experience and knowledge

  • A Minimum of 2 years' experience within CDD/KYC/AML in Banking or Financial Services.
  • Recognised Anti Money Laundering, Compliance or Financial Crime Qualification will be preferred.
  • Degree in Banking and Finance, Financial Services or related area will be considered an asset.
  • Proficiency in MS Office applications, particularly in MS Excel; and
  • Ability to analyse, interpret and execute procedures. 

How to apply

If you want to be part of our team, we invite you to send us a detailed CV highlighting your achievements. Applications should reach the Bank by email on

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